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Profile arrow e-shop arrow Return Policy
Return Policy Print E-mail

For the return of an item, all the following conditions apply:

  1. The item has been purchased in physical format [CD] and not in an electronic format [DOWNLOAD]
  2. The return date should not be later than 10 working days from the date you received your order, and
  3. The packaging should not be opened and it should be at its original (factory) condition.

You may return an item by sending it via courier where you should:

  • Pack the item into a bigger box in order to be protected during the shipping.
  • Include a photocopy of your invoice into the package as well as a report stating the method you wish to proceed with the refund, if the item is found to be eligible for return.
  • Send the package, via a courier agency of your choice, to SKIAS engineering T.O., 30 Agorastaki st., 73134 Chania - Crete, Greece.

Please note that the shipping cost for returning an item is payable by the customer and that in the case the returned item does not fullfil the above mentioned conditions, it will be sent back to the sender at his own expense.

 
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